Life afterwards
Natural gas
FortisBC’s fastest estimate is 8,716 appliance relights a day. It assumes the utility’s full workforce, mutual aid and every available private gas contractor in the Lower Mainland. A qualified worker must enter each affected building before service can return.
Last reviewed
At a glance
Felt worst: weeks after the event.
Gas cannot be restored in bulk: any air drawn into the pipes has to be purged first, and then service returns only as a technician enters each affected building and relights every appliance in it.
Expected disruption: Several weeks even for a supply cut with no earthquake damage
Source: Decision and Order C-6-25, Tilbury LNG Storage Expansion CPCN (Fung, Loski, Dennier) ↗ · BC Utilities Commission · 27 Oct 2025
When it bites
- Hours0–24 h
- Days1–7 days
- Weeks1–8 weeks
- Months2 months +
Gas returns one building at a time
Restoring gas after an earthquake means assessing the system in the affected area, repairing the damage, reactivating the system, then visiting each home to relight all affected appliances.
Water and electricity come back when the network is repaired. Gas comes back when a qualified person has been inside the building and relit every gas appliance in it, one building at a time.
If the pressure in the pipes falls away before the meters can be shut, air is drawn into the system and has to be taken out again before anybody lights anything.
“an uncontrolled shutdown can introduce the possibility of air being drawn into the distribution system, which in turn presents a potentially hazardous situation due to the explosive nature of the gas-air mixture. From an outage perspective, FEI notes that any air within the system must be purged prior to re-lighting customer appliances which could extend the outage further.”
A controlled shutdown is one the utility gets notice of. The same order treats 72 hours of notice as enough time to carry one out, and records uncertainty about whether a controlled shutdown is possible at all with less. An earthquake gives no notice.
FortisBC’s fastest estimate assumes outside crews
FortisBC’s 2024 forecast, filed with its regulator in March 2026, counts 583,370 residential gas accounts and 61,348 commercial ones in its Lower Mainland service region. An account is a meter: a house is usually one account, and an apartment building on a central gas boiler is one account serving everybody in it.
Against that, the rate:
“For these outages, FEI assumes that it has used its available workforce, mutual aid crews have been made available to FEI and that FEI has retained all of the available private contractors in the Lower Mainland. The estimated average rate of relights is 8,716 per day.”
“With more localized outages, it is unlikely that mutual aid resources would be available. In such cases, FEI has reduced the above assumed estimated average rate of relights as follows: mid-size outages are addressed at a rate of 2,025 per day, while community-sized outages are addressed at a rate of 723 per day.”
8,716 is the highest of the rates the plan publishes. It counts FortisBC’s whole workforce, mutual aid crews sent by other utilities and every available private gas contractor in the Lower Mainland. Without those outside crews, FortisBC’s own figures are 2,025 a day and 723 a day. The plan also assumes a quarter of customers relight their own appliances.
Whether outside crews arrive depends on the earthquake, not on the gas system. Those crews reach buildings the way everybody else does, over the same roads and on the same fuel. FortisBC has published no relight rate for a megathrust, and none can be worked out from these figures.
A winter supply failure could take weeks to restore
In October 2025 the BC Utilities Commission approved an LNG storage expansion at Tilbury in Delta, reasoning from a different hazard: a prolonged loss of supply on the T-South pipeline in winter. The panel wrote that such an outage, with no earthquake damage anywhere in it, “would put hundreds of thousands of customers at risk of losing service”, and that FEI’s evidence showed “a loss of service at this scale would take several weeks to restore service”. FortisBC’s own modelling of comparable supply interruptions, again with no earthquake damage in them, pairs customer counts of roughly 600,000 to 640,000 with total outage durations of 57 to 70 days.
There are no broken mains in that scenario, no air in the pipes, no buildings a technician cannot safely enter and nobody else competing for the same contractors, and the relight rate underneath it is the 8,716 one. Every one of those conditions gets worse in an earthquake and none gets better, so those durations are a floor.
Two of the outside parties in the proceeding told the commission FortisBC was being too cautious: one submitted “that FEI’s restoration and relight plan is overly conservative”, and another argued that relighting business and industrial customers earlier “could dramatically reduce the GDP losses incurred”. The panel found FEI’s assumptions “reasonable and appropriate”.
A Delta storage tank operates below capacity
The LNG storage tank at the Tilbury base plant was installed in 1969. Seismic design requirements have tightened since, and to comply with them FortisBC runs the tank at 58 per cent of its capacity: 0.35 billion cubic feet, down from 0.6.
Two engineering firms examined whether the tank could be refurbished to its full design capacity while meeting current minimum seismic requirements. Both recommended replacing it instead. CB&I called remediation “fraught with significant risk”. WSP concluded that even if every repair CB&I identified could be completed, it would not be cost-effective or feasible to replace the foundation to avoid the tank “failing due to earthquake-caused differential settlement”.
In October 2025 the commission’s panel agreed that refurbishment “does not appear to be a cost-effective or viable option due to seismic issues and the age and condition of the assets”, and approved a replacement at about $1.14 billion in as-spent dollars over a seven-year construction period.
Automatic shut-off valves are still being studied
The 2024 plan’s Lower Mainland initiative is to isolate the region’s distribution system after a seismic event that damages assets across it. The scope is additional valves and upgrades to existing ones, all of them able to “autonomously shut following a seismic event”, and the plan says that “Development for this initiative is in the preliminary stages”. The public version carries no budget, no commitment and no date for it.
What you can do
Gas comes back one building at a time, at a rate FortisBC has published. What a household controls is whether its own meter joins that queue.
- Leave the gas on unless fire or emergency officials tell you to turn it off. That is FortisBC’s own instruction to its customers, and it runs against what most people assume. FortisBC says it will shut the service off itself if fire or emergency officials ask it to.
- Know what turning it off costs before you do it. Once the gas is off at the meter, only a registered gas contractor may turn it back on. Surrey’s preparedness page writes the consequence out plainly: “Leave natural gas service on unless officials tell you to turn it off. If you go turn off the gas, the gas company has to reconnect it, which may take weeks after a major emergency.”
- Check whether what you plan to cook on runs off the meter. A gas range and a gas furnace stop when the gas does, and they stay stopped until somebody has been inside to relight them.
Knowing where the shut-off is and using it are two different instructions. The City of Vancouver tells residents to know where their gas, electric and water shut-offs are and how to turn them off. FortisBC tells its customers not to turn the gas off themselves. Both are current advice from official bodies. Find the valve now, and leave it alone unless an official tells you otherwise.
The full preparedness planSources on this page
Numbered in the order they are cited. Each entry links back to where it is used.
- [1]Report2024 Gas System Resiliency PlanFortisBC Energy Inc. / BCUC · 2024Exhibit B-61 in the Tilbury CPCN proceeding (redacted public version): the 58 Assessed Vulnerabilities, the Exponent quantitative seismic risk analysis, §7.2.4 on the seismic response initiative, and the relight rates. Its own supporting documents (Exponent, PwC, and the CB&I and WSP tank assessments) are confidential appendices and are not publicOpen the document ↗
- [2]ReportEarthquakesFortisBCCustomer guidance: do not shut off your own gas; per-home relight restorationOpen the document ↗
- [3]ReportDecision and Order C-6-25, Tilbury LNG Storage Expansion CPCN (Fung, Loski, Dennier)BC Utilities Commission · 2025"hundreds of thousands of customers", "several weeks to restore service", $1,143.889M as-spent, the 2 Bcf resiliency reserve within a 3 Bcf tank, and the Base Plant tank at 58% for seismic complianceOpen the document ↗
- [4]Report2026 Long Term Gas Resource PlanFortisBC Energy Inc. / BC Utilities Commission · 2026The 2024 Lower Mainland forecast counts 583,370 residential, 61,348 commercial and 886 industrial accounts; §7.4 covers system resiliency and §10 a bridge crossing. The plan contains no occurrence of "seismic" or "earthquake"Open the document ↗
- [5]ReportSurrey personal emergency preparednessCity of Surrey"at least 72 hours" and "72 hours or more", and the gas-reconnection warning that carries the mechanism FortisBC statesOpen the document ↗
- [6]ReportHazard & Risk Explorer, Earthquake and Introduction chaptersCity of Vancouver (ArcGIS StoryMaps) · 2025"a minimum of 3 days… although your target should be a week to 2 weeks", 4 litres per person per day, the renter and "if you are able" hazard lists, water-heater strapping, the gas shut-off instruction, the Christchurch cordoning analogue, the equity statements, and the DFPS without its coverage area. An ArcGIS StoryMaps collection: the page assembles itself in the browser, so it has no fixed text to quote or to archive. The date is the item's own timestamp for its last change, not a date of publicationOpen the document ↗